Cart
0
Shipping & Orders
Below are some of are common questions about Orders & Payments
How long does shipping take?
Orders are processed in 1–3 business days. Standard flat-rate delivery typically takes 5 to 10 business days depending on your location.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. Please allow up to 48 hours for tracking updates to appear.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to change or cancel an order, email us at support@floberry.co as soon as possible, and we will do our best to accommodate your request.
Products & Sizing
Are your Bath & Body products safe for sensitive skin?
Yes! Our Bath & Body line features gentle, skin-loving ingredients designed specifically with kids in mind.
How do I choose the right size for children's clothing?
We recommend using standard sizing based on your child's age and height. If your child is between sizes, we suggest sizing up for a roomier, longer-lasting fit.
Returns & Refunds
What is your return policy?
We offer a 30-day return window for unworn, unwashed clothing and accessories in their original packaging.
Can I return Bath & Body products?
Due to health and safety regulations, Bath & Body products are final sale once opened or unsealed, unless they arrive damaged or defective.
What if my item arrives damaged?
If your package arrives damaged or incorrect, contact us immediately at support@floberry.co with your order number and photos of the item. We’ll send out a replacement or issue a refund right away.