Shipping policy

Shipping Policy

Thank you for visiting and shopping at Floberry! Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped along with tracking information.

Shipping Rates & Delivery Estimates

We offer simple, predictable Flat-Rate Shipping on all orders across our product lines, including Children's Clothing, Bath & Body products, and Accessories.

Note: Delivery times are estimates and start from the date of dispatch, not the order date.

Order Tracking

When your order has shipped, you will receive an automated email notification containing a tracking number. Please allow up to 48 hours for the tracking information to update in the carrier system.

If you haven’t received your order within 12 business days of receiving your shipping confirmation email, please contact us at support@floberry.co with your name and order number, and we will look into it for you.

Potential Delays

While we make every effort to deliver your package in a timely manner, shipping times are estimates and may be subject to unexpected delays caused by courier transit issues, extreme weather, or high seasonal volume.

Contact Us

For any questions regarding your shipment or delivery status, please reach out to us:

Email: support@floberry.com